AlfredCamera Home Security app
Alfred Systems Inc.About AlfredCamera Home Security app
What's New
New Features - Your wait is finally over! Activate the new feature, "Auto System Theme", to seamlessly sync with your system theme settings, and effortlessly switching between light and dark modes. Enjoy a more comfortable, eye-friendly interface every time you use it! For more information, please visit: https://alfred.camera
Ratings & Reviews
Review Summary
People have mixed feelings about the AlfredCamera Home Security app; while some appreciate its features, many are disappointed with its frequent disconnections, constant ads, and the need for subscriptions to access previously free features.
It would be helpful if the app didn't drop connection to the cameras while the cameras and tablets/phones had solid connections. It's frustrating to be watching a camera and the app just drops out giving an error of 7008 or whatever and not only drops the camera I am watching, but all the other cameras as well. Otherwise, this is a very useful system.
Developer response:
Thank you for your feedback! Please note that an Internet connection is required for Alfred to convey data between devices. Can you try a different WiFi connection to see if that helps? Also, we have some troubleshooting tips that may help: https://alfredlabs.page.link/8EA8
it was Perfect *Starting February 5, 2025, we will be discontinuing the Detection and Recording features to improve overall service stability. I will possibly be discontinuing my subscription at that juncture. it's why i use the app. paid app. * I see the web viewer option is gone already ~ that's how I view it from work on a PC.. ~removed from auto pay.
Developer response:
Thank you for reaching out. We would like to clarify that the recent changes only apply to our Web product, WebCamera. The mobile app, WebViewer, and hardware cameras remain fully functional with all recording and detection features intact! If you have any further concerns, feel free to contact us through the in-app "Contact Us" channel.
Update: 1-9-25 downgraded to 2 stars because now in order to watch events u have to download them to your device whereas before they were instantly viewable. Really bad idea. The free version of this app is good. Video quality is nice & alerts u everytime your camera senses motion which can be quite annoying at times. The motion sensors are sensitive that shadows from the clouds trigger it and you're getting tons of alerts sent to you. I had to mute it even though I turned the sensitivity down
Developer response:
Thanks for reaching out. If some motions are missed, it may indicate that the movement is not strong enough to trigger Motion Detection. We suggest that you refer to this link on how to improve Motion Detection's performance: https://alfredlabs.page.link/NrBp
As many have said, this used to be a great app. I've used this on various phones for years and it's been helpful and useful. When I set up my phone again the other day to watch what was going on at home while out I come back to find there's nothing to watch. It's not a glitch, it's now designed to do morning more than be a baby monitor, not record anything unless you pay. You would think that with all the ads popping up they would use some to mention the changes that make this so useless. Gross
I understand they make money from the ads, but full screen ads every time you go to the app or try changing to a different camera in an emergency is ridiculous. If it don't change soon I'll be deleting the app and move on to Cobra Cams, it's a cheap one time cost to have a whole house security system without ads and can be used with phone, tablet, and PC. It's sad the developers are so greedy to allow ad revenue to ruin the app, I won't pay every year to have no full screen ads.
Developer response:
Thank you for taking the time to leave us a review. We'd love to figure things out for you. Since we do not have access to your information here, would you mind using the in-app "Contact Us" channel to share more details? Any relevant screenshots would be helpful too
I love the idea and, when it works, it's good quality. However, it only works maybe once it off every ten attempts. Unless I have physical access to my camera (old phone) I cannot reliably access the camera and it will not reliably record motion events (making it useless for security). I get a 7001 error. If I have physical access to the camera I can open the app on the old phone and then it remembers how to function, but that defeats the purpose of a security camera.
Developer response:
Thanks for reaching out. Can you try a different WiFi connection to see if that helps? Also, we have some troubleshooting suggestions that may help: https://alfredlabs.page.link/8EA8 Otherwise, you could also contact us via the in-app "Contact Us" channel to share more details. Any relevant screenshots would be helpful too!
Do not upgrade! I enjoyed the basic version for many years, and I had no advertisement notifications. I upgraded to the paid version a few months ago, and now I get at least 5 every week sent to my phone. They also still have ads in their app. It's ALL their own ads!!! I emailed them and they said they didn't know how to turn those off and would try to work on it. This is ridiculous.
Developer response:
Thank you for taking the time to leave us a review. We'd love to figure things out for you. Since we do not have access to your information here, would you mind contacting us again? Any relevant screenshots would be helpful too!
LOVE IT! The app is everything I could ask for. it only took about 10 minutes to set up both devices. The process was extremely simple and very well explained in the app. The free version is absolutely perfect for basic needs. Supports video, audio monitoring and recording as well as being able to talk into the viewing device and out of the recording device. This comes in really handy when my Dog is doing his 'Olympic Gymnastic Dance Routine' across the couch and my bed. Thank You, AlfredCamera
Just use AdGuard to block the ads. The lifetime ad removal is extremely overpriced. Most apps only charge $2-3 for lifetime ad removal. I thought the price was because it also unlocked the full feature set, but it doesn't. Those are locked behind subscriptions only. Also, dropped review to one star for responding to my review in a way that completely missed the point.
Developer response:
Hi Logan: Thanks for your feedback. You can subscribe to the Premium plan and you will be able to unlock all the features and remove ads at the same time.
This app is seriously useless anymore! I use to love it. I even pay for a subscription now. And now the play back option constantly says unstable connection, when both devices are on a strong wifi connection! It also will constantly say camera offline and won't connect for no reason. And just recently it will say that another app is using the camera when it's not! Please please please fix these extremely frustrating issues! Issues still not fixed! Actually worse! 8 months later
Developer response:
Thank you for taking the time to leave us a review. If you encounter any issues while using our product, please feel free to reach out to us through the in-app "Contact Us" channel or send us an email via [email protected]. We are more than happy to assist you.