Realtor.com Real Estate & Rent
realtor.com®About Realtor.com Real Estate & Rent
Ratings & Reviews
Review Summary
Users generally express dissatisfaction with the Realtor.com Real Estate & Rent app, citing issues such as constant app freezing, unresponsive or misaligned filters, overly persistent notifications, difficulties in navigation, map malfunctions, and discrepancies between the app and website listings.
Currently, the map is messed up. Its too small to click on, shows you up close and then pans back real wide so you arent even at neighborhood view. Pictures tend to repeat endlessly. Would like basement as an option to choose. Would be nice to have 2 categories of saves. Yep.
Developer response:
Hi, to further assist, we'll need more details about the issue you've experienced. Please send us that by tapping "More" then "Feedback" via the app.
The houses are updated very quickly, which is great, but the app freezes constantly! Maps often don't load correctly, and now you can no longer search by county. You have to look up each individual town. This is ridiculous. Such a simple basic feature that all the other apps have. Please allow searching by county again and I'll move my rating back up to a 4.
Developer response:
Hi, to further assist, we'll need more details about the issues you are experiencing. Please send us that by tapping "Account" or "More", then "Send us Feedback" via the app.
Has properties with pricing which is nice, but when you request properties with specific filters and ask for updated properties through notifications, it starts sending you everything including what you aren't looking for. Had to shut down those notifications. If you're just searching to look, good app, if looking for an app that provides quality updates, may not be the right one for you. Hope this helps.
Developer response:
Hi, to further assist, we'll need more details about your feedback. Please send us that by tapping "More" then "Feedback" via the app.
The save search and all the other buttons are always in the way. Navigating the app is difficult and the actual buttons you need are always on the other side of the screen. Navigating back and forth between informational screens is always dissicult because the back arrow is too small and in a random corner, not consistently placed. Zillkw for the win.
Developer response:
Hi, we would like to better understand the issues that you are encountering. Please provide any further details by tapping "More" then "Feedback" via the app.
New listings notifications should show up with the price of the property, I don't care about the details, if the property isn't within the price I want when the notif pops up on my phone, I don't want to have to open the notification and view something. Now that it only ever shows "new listing in XYZ" and the property bio, it's annoying to receive notifications of new listings.
Developer response:
Hi, thanks for your suggestion. We've added your idea to our list of potential enhancements.
Overall, the app works well. But, it's annoying to get notices for areas that I searched and was just curious about, even when it's not a saved search. There's no method to stop notifications for a specific area. I was curious about North Pole, Alaska, and now I'm always getting new listings even though I never made a saved search there. It's annoying!!!
Developer response:
The capability to receive and opt out of specific types of notifications is a high priority for Realtor.com so you can further personalize your home search. All types of notifications have shown value to different types of needs, yet we recognize that we can always do better and as always, we appreciate your feedback.
Update: when clicking on a house it shows you a different property. They started posting bait properties. You call in they say it's been sold but do you want to see another one. App is going in a negative direction. Also lately they been pushing condo's like crazy both in app and email which I never searched for. And search engine dosent work correctly. The app is going down hill fast
Developer response:
Hi, We know you value safety information. We are currently researching what neighborhood safety means to you, so we can share an improved experience in the near future. We aim to help lead the charge for fair housing for all and believe this is the best next step. We appreciate your feedback and will share it with our product team.
I want to give a 5 star but constant differences in actual location vs. given location. Using driving directions from the app is not accurate at times. Overall, this app is superior to other house hunting apps. I would like to see a flood zone filter be added but it might take away from an easy to use simplistic product. The area I used app has several flood zone areas.
Developer response:
Hi, thank you for the feedback and to further assist, we'll need more details about the issues you've experienced. Please send us that by tapping "More" then "Feedback" via the app.
App should retain my filter settings and only send notifications based on what I have defined. I use filters to find homes to buy in specific areas. However, when property notifications are sent, they do not retain my filter choices they are sent with filters, all reset. In fact, I am interested in buying and being sent rental properties. Since notifications are sent I would love to see properties that fits my requirements.
Developer response:
Hi, to further assist, we'll need more details about the issue you experienced. Please send us that by tapping "More" then "Feedback" via the app.
There is no ability to control the notifications you receive. It is all or nothing, which sucks if you go through a breakup or someone passes away and you have to see those notifications about an area you no longer are shopping in. Poor user experience. This has been submitted via feedback twice through the app.
Developer response:
Hi, to further assist, we'll need more details about the issue you experienced. Please send us that by tapping "More" then "Feedback" via the app.