Invitation Homes

We went to view a property two other potential tenants showed up. We were all speaking with different agents who were quoting different prices. Agents need to definitely let potential customers know they need to download the app and have that information all put together before showing up to view the property. It became so frustrating that we just hung up and left because it was so unorganized that we thought it was probably a scam!

The app was great but my move out was awful they have never physically seen the inside of my home because they purchased it while it was owned by another company and charged me for all these repairs that were problems when I moved in I do not recommend living in an invitation home

So this morning when asked to update app I did and now all of a sudden I can't access my payment portal.I tried every way I could and it only gives me access to update profile or change password ..

App is terrible. Has to update every time you use it and nothing ever changes. Wish I could give it less than one star

Really weird that they ask for a driver's license picture,front and back. That is open to identity theft. They should ask only for front picture ID

The app worked great before the last update. Now the Self Guided Tour flow is broken, and you are directed to a 'Contact us' link instead, thus you cannot get a tour going.

only bad part is couples. husband did account but didn't ID w/ him & there was no way to add another person to his account so I could upload my ID.

they make it kind of hard to view the house

I'm not sure if this is legit. Haven't seen anyone say whether they have successfully gained a home through this app. When I was denied for the houses I put an application in, they said they would send an email explaining why. I never got an email and can't get through to anyone who can tell me why I was denied and it's 55$ per application.

I was told congratulations I successfully get to rent a house. They gave me the run around for a month and a half and longstory short they scammed me out of the application fee and deposit. Sent me bogus rental agreement and then did not let me in to the property. Now alll of a sudden the realtor Michael Brennan's phone is disconnected all the way. And I am out so much money and time. With me and my daughter being fully homeless for months on end. I am tired 😴 😩 worn out and feel totally scam