Amazon Alexa

Alexa does many things well: alarms, timers, play music, weather updates, order updates. But these things are annoying: 1) long winded sales pitches in the middle of the night. 2) you can ask for a radio station or podcast she's played for you daily for years, she says she can't find it and plays something different. 3) Her "breaking news" alerts are often 2 hours or more after the fact. 4) her playlists are extremely repetitive. She'll play the same 10 songs on a loop.

I want to love this app-I love listening to books and kindle unlimited is the way to go for avid readers. However, this app sucks when using listen to book option. Shuts down mid-playback frequently, will freeze up& not allow you to start book until you close& reopen, when it stops& does allow you to restart without rebooting, it takes you back to a random place in the book& there's no easy way to get back where you were. Tons more glitches but I'm out of characters 🤷‍♀️

I'm assuming last update was a fail. I'm having same issues others are mentioning. I can't hook up new echos since moving, and the ones I had already managed to setup keep saying unresponsive in the app even after completing setup. I have to keep setting them up over and over. This is getting ridiculous. The app used to be so user-friendly. Now, it's hard to manage the various devices and find settings for all when the internet does go down. Frustrating for the amount we've spent on our system.

There is an exceedingly frustrating glitch that has been happening for years. When trying to enter text into a routine my keyboard immediately minimizes and continues to do so. I've done the usual troubleshooting across multiple devices and it's abundantly clear this is an app problem and not something a user can fix. So fix it. Please.

I used yo like the device. But, I'm very disappointed now as it doesn't always answer my questions correctly. Sometimes when I make a request, it doesn't respond, yet the blue light displays indicating it recognizes it's been called. If I ask about current weather conditions, it provides the opposite of what it is. It recently started changing the volume on its own, sometimes so low I can't hear it. I got as part of a promotion. If I needed to replace it, I would NEVER buy Alexa again!

Update 11.24.24: issue setting routines. Unreliable implementation of routines. This would be better if you could customize the wake word. Also, I keep having to uninstall and reinstall to stop the app from "freezing" up and not playing my routines. Usually discovered after I wake up late for work. Most of the routines have frozen up. Cannot trust Echo Dot or Show to wake me up. Very expensive alarm that doesn't work.

Alexa frequently does not follow commands. Plays the wrong stream, suggests a song or stream I didn't ask for, turns on or off the wrong device. It worked much better several months ago. One of my echo plus speakers constantly goes off line. It is close to the router. I have almost every echo device, Fire stick and 2 Fire TVs. I'm so over the Amazon echoes. Won't be buying anything else Alexa. Looking for an alternative.

Alexa is consistent with being awful, I'll give it that! always stops Spotify music, has issues playing iheartradio, misinterprets and can't understand anything. like, holy moly, it's impressive how abandoned and god awful the foundation packed into these devices must be. App's too convoluted and not very intuitive for controlling the device itself.

Literally just updated to the latest version because I haven't used Alexa in a while and I cannot believe how buggy and difficult to use it STILL is. Trying to navigate is atrocious. The organization just isn't there. Not to mention if you want to delete something off one of your "list" you have to mark it completed first... You can't just delete. I also haven't been able to complete my profile or add any interest, because every time it tells me "Something went wrong. Try back later."

I mainly use this for smart home features - Alexa makes it super convenient to turn lights off/on; BUT, the Alexa app has been changing devices names (to default or old names), deleting devices from groups and has had trouble knowing when to control a smart device and when to do some other response. PLEASE FIX. I use Kasa smart devices for all of my smart home devices. Update Nov 11, 2024 - Problem has gotten worse and renames and resets devices on it own. Making it a nightmare to set up scenes.