Prime Video

Hard to imagine how they could have done a worse job with this app. Poorly designed app: does not allow a keyboard or mouse to be used forcing all input be in the most inefficient method possible: type by displaying all the characters on the screen and making you use arrow keys (up/down/left/right) and OK to select a letter. This app needs a whole new team from the head on down who start with the idea of making an app easy to use and control. Start over.

The new app is decent. And I get that being an overhaul there'd be bugs with the first releases.. which is fine. But its annoying that a large company such as android could release a new app with basic bugs as I'm seeing. Each time I stop watching a show, pause or whatever.. When it goes back to the title screen, I can't resume watching it. When I press play, it plays back the audio with no video, just the title screen still showing. I have to basically restart the app on my google TV. Annoying.

Categories have gone. Trying to browse is an exercise in frustration management. Massive previews for for every prog you hit whilst you scroll takes up about 60% of the screen, creates lag. Search is inaccurate. Sport isn't even an afterthought it's just bundled in with everything else search is best done via website.Then there's the Ads for progs... App used to be fine. This is why I don't bother with prime video at the moment, app is too frustrating to use.

I don’t understand how such a wealthy and huge company offers such a horrible user experience for this app… rewinding and fast forwarding feels and is choppy. App is unstable and also very choppy… maybe the developers just want you to buy a fire tv stick.. I definitely stopped buying movies on prime video, because I can’t stand having to wait minutes to have my Film or movie continue to play again while it works instantly with competitors. the update brought visual changes, but didn’t fix a thin

Can't play any video. Always error "something went wrong" appears. Tried all found solution. Will cancel my subscription this is very annoying. Only way to stream is when I start videos from my mobile phone. Wondering why such an error is not fixed

Not compatible with my Samsung phone that works with everything.

Not an intuitive menu and very slow response. While watching a video, you need to press and let the application think for a second, maybe two, even the volume change indicator barely climbs out. If you have saved the series and have already watched the first season, then to watch further you need to somehow find the second season in the catalog or you will always continue watching from the first season. App blinking: • you are logged in, you see the directory and then you are redirected to the user's choice; • you have selected a series, there is some kind of shifting in the menu of the series and the series is loading. Since the application has a very poor response, it is embarrassing, it seems that I clicked something and the application began to work it out.

Sometimes it works. Who wants a video player that only sometimes works? Unimaginably bad. Supremely disappointed. Probably will not get invested in any new programming since I can't even watch the shows I am into now. Why would you even put this in the app store?

Redesigned sure, but the fast forward/rewind still sucks. It's slow and unintuitive to use on Android TV. One press of the seek forwards/right button says "hold to fast forward" at which point it skips in 10s chunks every second or so, but this is way too slow for long movies or even longer sports events, especially when it doesn't even remember where you got to! The amount of time I've wasted having to seek to certain play positions in 3, 4, 5 hour US open tennis matches is really annoying.

I just found out today from Prime that you all have been stealing my money since 2018 for an account I have never used or authorized. I expect a full refund, or I will be reporting you